1. Shipping Destinations
Jugni by Ash J. currently ships products to all major cities and towns within [Country/Region]. We are working to expand our reach, so please stay tuned for updates regarding additional shipping destinations.
2. Shipping Rates and Costs
Shipping rates are calculated at checkout based on the weight of your order and the delivery location. The final shipping cost will be displayed at the time of checkout before you confirm your order.
3. Processing Time
All orders are processed within [2-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped. Please note that during high-demand periods, processing times may be delayed slightly.
4. Shipping Time
Estimated delivery times vary based on the shipping method selected at checkout and your location:
• Standard Shipping: [5-7 business days]
• Express Shipping: [2-4 business days]
These estimates do not include the processing time.
5. Order Tracking
Once your order has been shipped, you will receive an email with the tracking number and a link to track your order. Please allow up to 24 hours for the tracking information to become available.
6. Shipping Delays
Occasionally, delivery times may be affected by factors beyond our control, such as severe weather or carrier issues. While we strive to ensure timely delivery, Jugni by Ash J. is not responsible for any shipping delays due to unforeseen circumstances.
7. Address Changes
Please ensure that your shipping address is correct at the time of checkout. If you need to change your shipping address after placing an order, contact us at jugnibyashj@gmail.com as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed or shipped.
8. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us at jugnibyashj@gmail.com with your order number and tracking information. We will work with the shipping carrier to resolve the issue and ensure that you receive your order.
9. Contact Us
If you have any questions or concerns regarding our shipping and delivery policy, please contact us at:
jugnibyashj@gmail.com