Cancellation and Refund

Order Cancellation

If you wish to cancel your order, please contact us as soon as possible. We can only accept cancellations before the order has been processed and shipped. Once the order has been shipped, it cannot be canceled. In such cases, you may need to wait until you receive the order and then initiate a return as per our return policy.

Refund Eligibility

To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging. Refunds are applicable only if:

• The product is defective or damaged.

• You received the wrong item.

• You are returning the item within 30 days of receipt.

Note: The user is required to record a video while opening the package to serve as proof in case of any damage or discrepancies. Failure to provide this video may result in the rejection of the return request.

Refunds

Once your returned item is received and inspected, we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days, depending on your payment provider.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at jugnibyashj@gmail.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at jugnibyashj@gmail.com and follow the return instructions provided.

Contact Information

For any further questions about cancellations, returns, or refunds, please contact us at:

Email: jugnibyashj@gmail.com

Phone: +91 95996 56811